You are entitled to an exchange or refund within 14 days of your purchase. You must contact us within 7 days of delivery of the product and we must have received the product within 14 days of the date of delivery. Please note that the product must be returned unused, in original packaging including all tags. If the colour on delivery varies to the colour you saw on your screen but the colour confirms to the description displayed on our website, the product will not be considered to be faulty. In case of refund neither the original shipping cost nor the return shipping cost will be repaid. If you choose to exchange your product, you will be responsible for the return postage fee. In case a product needs to be returned, please send us a message through our contact page.